FAQs (Frequently Asked Questions)

Table of Contents

How long do repairs take ?

Where can I find you ?

When is a good time to drop off my PC ?

Who should I ask for when I call ?

What are your service rates ?

Why doesn't my PC connect to the net ?

Do you sell on eBay ?

How long do repairs take ?

Normal repair times for your PC will take from 24 to 72 hours.  In unusual

situations where we must order parts (and depending on shipment time to us), it

may take longer.  We will call you and let you know if there will be any delay.

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Where can I find you ?

500 West King Street, Martinsburg, WV 25401.  We are at the corner of King and

Raleigh streets.

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When is a good time to drop off my PC ?

Any time during normal business hours.  No appointment is needed.

We are open Monday through Friday, 10:00 am to 6:00 pm (EST).  Saturdays

10:00 am to 2:00 pm (EST).

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Who should I ask for when I call ?

Anyone who answers the phone can help you.  We do not use an answering

service.  You may be directed to someone who specializes in problem solutions

related to your question or problem.

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What are your service rates ?

We charge a flat fee of $60.00 to $120.00 depending of the severity of your

problem and the services needed.  Rates do not include parts.

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Why doesn't my PC connect to the net ?

You may need to reset your modem or configure some software.  Come in or call

us for assistance.

Back to Top

Do you sell on eBay ?

Yes we do, here is the link to our eBay store. http://stores.ebay.com/tyler7816/_i.html?_ipg=48&rt=nc Once you follow this link, you will be on the eBay site.  Use your browser’s back button to return to A1WV’s site.
© A1WV Computers 2017, All Rights Reserved
304-267-8269
500 W. King Street, Martinsburg, WV 25401

FAQs (Frequently Asked Questions)

Table of Contents

How long do repairs take ?

Where can I find you ?

When is a good time to drop off my PC ?

Who should I ask for when I call ?

What are your service rates ?

Why doesn't my PC connect to the net ?

Do you sell on eBay ?

How long do repairs take ?

Normal repair times for your PC will take from 24

to 72 hours.  In unusual situations where we

must order parts (and depending on shipment

time to us), it may take longer.  We will call you

and let you know if there will be any delay.

Back to Top

Where can I find you ?

500 West King Street, Martinsburg, WV 25401. 

We are at the corner of King and Raleigh streets.

Back to Top

When is a good time to drop off my PC ?

Any time during normal business hours.  No

appointment is needed.

We are open Monday through Friday, 10:00 am

to 6:00 pm (EST).  Saturdays 10:00 am to 2:00

pm (EST).

Back to Top

Who should I ask for when I call ?

Anyone who answers the phone can help you. 

We do not use an answering service.  You may

be directed to someone who specializes in

problem solutions related to your question or

problem.

Back to Top

What are your service rates ?

We charge a flat fee of $60.00 to $120.00

depending of the severity of your problem and

the services needed.  Rates do not include parts.

Back to Top

Why doesn't my PC connect to the net ?

You may need to reset your modem or configure

some software.  Come in or call us for

assistance.

Back to Top

Do you sell on eBay ?

Yes we do, here is the link to our eBay store. http://stores.ebay.com/tyler7816/_i.html?_ipg=48 &rt=nc Once you follow this link, you will be on the eBay site.  Use your browser’s back button to return to A1WV’s site.
© A1WV Computers 2017, All Rights Reserved
304-267-8269
500 W. King Street, Martinsburg, WV 25414